Deposit & Cancellation Policy

Deposit:

To secure your appointment, a non-refundable deposit is required at the time of booking. This deposit will be applied toward the total cost of your treatment on the day of your appointment.

 

Rescheduling:

If you need to reschedule, please provide at least 48 hours’ notice. Your deposit will be transferred to your new appointment date.

 

• Less than 48 hours’ notice may result in the loss of your deposit.

• Repeated rescheduling may require a new deposit.

 

Cancellations & No-Shows:

 

• Cancellations made less than 48 hours before your appointment or failure to attend will forfeit the deposit.

• “No-shows” may be required to pay the full service amount before rebooking future appointments.

 

Late Arrivals:

Please arrive on time. Arrivals later than 15 minutes may result in a shortened treatment or rescheduling at the discretion of your artist, and your deposit may be forfeited.

 

Policy Purpose:

This policy ensures that all clients have fair access to appointment times and helps cover time and preparation costs for your reserved session.